Some Reasons Why You Are Not Getting Snapchat Notifications
Millions of people use Snapchat every day, and for many, notifications are an important part of the app. When you log in to Snapchat, you'll expect to be notified every time someone sends or snaps a text message to you.
But what if I don't receive the notification? It can be very frustrating. If you're having trouble with Snapchat notifications, you're not alone.
Many users have reported that they did not receive the expected notifications or that they were late. I don't receive push or voice notifications and I can't see who sent the snap.
These issues are usually caused by misconfigurations or app issues. But don't worry, we are here to help.
This article describes all possible causes for this and shows you how to fix the problem and make Snapchat notifications work again.
Let's get started!
Reasons Why You’re Not Getting Snapchat Notifications
There are several reasons why you shouldn't receive notifications from Snapchat. The most common ones are:
- Notifications are disabled for apps: By default, notifications are enabled for all apps. However, if you manually turn off Snapchat notifications, you won't receive any notifications.
- Device notifications turned off: If device-wide notifications are turned off, you won't receive notifications from Snapchat or other apps.
- Silent Mode is on: When silent mode is on, you won't receive any sound or vibration notifications, even if it's enabled in your app.
- App corrupted cache and data: Snapchat cache and data may be corrupted, which can cause notification issues. Clearing your app's cache and data can usually solve the problem.
- App doesn’t update: If you're using an older version of the Snapchat app, you may not receive notifications because the app doesn't support notifications. Make sure you're using the latest version of Snapchat.
The 7 Most Effective Results to Fix Not Getting Snapchat Notifications
Now that you know the possible causes of this problem, let's see how to fix it. Here's an easy way to get notifications back on track right away:
Make sure Snapchat notifications are turned on
First, you need to check your notification settings in the Snapchat app. To check your notification settings, follow these steps:
- Above all else, click on the Settings symbol in the profile menu of the Snapchat application.
- After that, click on Notifications.
- Then, you will be asked whether you want to enable notifications. Make sure that all settings are turned on.
- You can also enable notification sound if you get a sound error when receiving a notification.
If you enable the Allow notifications option and you still don't get notifications from Snapchat, try the following solutions.
Make Sure The Notification Is Enabled On Your Device
As with the previous steps, you also need to make sure that notification settings are enabled in your phone's system settings.
To see if notifications are disabled on your device and how to enable Snapchat app notifications in your system settings, follow these steps:
For Android
- First of all, go to the settings menu on your phone and click on Apps & notifications.
- Then, pick Snapchat from the rundown of applications.
- Now tap on Notifications and then make sure the switch next to All Snapchat notifications is turned on.
- You can also enable two other notification settings (notification dot and bubble) in Advanced Settings.
- First, open the Settings app on your iOS device and click Notifications.
- Then select Snapchat from the rundown of applications.
- Now make sure that Allow notifications are turned on, All notifications are turned on, and Badges are turned on.
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- You can also turn on the sound when you encounter sound issues.
Log Out Of Your Account And Log In Again
If you don’t receive notifications on Snapchat after turning it on, sign out of your account and sign back in to. In this case, you can log out of Snapchat and then log back in to see if you've received the notification. This usually solves all notification settings issues.
Enable Background App Refresh
On iOS and Android, background app updates are a feature that allows apps such as Snapchat to run in the background and receive push notifications for such apps. Follow these steps to make Snapchat available to your data in the background.
- First, go to your device’s Settings and click the General section.
- Then, choose Background App Refresh.
- After that, find Snapchat on the list.
- Eventually, ensure that the switch next to Snapchat is enabled.
Snapchat is always running in the background, so you should be able to receive all notifications when you enable this feature.
Check focus settings (disable do not disturb mode)
Silent mode is a function that mutes all incoming call notifications so that they are not disturbed by noise or vibration. If your device is in silent mode, you won't receive Snapchat notifications, even if it's enabled in the app.
To turn off do not disturb mode, follow these steps:
For Android
- To start with, open the Settings application on your telephone.
- Then, tap Sound or Sounds and Vibrations (depending on your Android brand).
- At the lower part of the board, click Do Not Disturb.
- After that, make sure that Do Not Disturb is turned off. If it is turned on, click on the prompt and select Turn off.
For iOS
- Open Settings on your iPhone and select Focus (moon icon) to turn off Focus mode.
- Tap Do Not Disturb.
- Then, turn off the Do Not Disturb option.
After turning it off, open Snapchat and see if you get the notification. If not, proceed to the next solution.
Close all apps and restart your device
If you still don't receive the notification, try closing all apps on your phone and restarting your device. To close the app on your phone, press and hold the home button to see all open apps. Swipe up to close the applications individually.
After closing all open apps, restart your device and try opening Snapchat again. If you still don't receive the notification, contact Snapchat's support team directly for assistance.
Check And Reset Your Internet Connection
Snapchat notifications may not work due to network issues. Snapchat must have the proper internet connection to collect data from the server. Run a speed test on your device using Fast.com if you’re not getting notifications.
If the test results show that your network is unreliable, try resetting your router or trying another WiFi network to troubleshoot. To reset the router, unplug the router's power cord from an electrical outlet. Then wait 5-10 seconds and then reconnect the power cord.
After restarting the router, run the speed test again to see if the problem is resolved. However, if your network is still slow, we recommend that you contact your service provider immediately to request a fix for the problem.
Clear Your Snapchat App Cache
Getting the store free from tricky applications is perhaps the best method for fixing them. The app cache is temporary data stored locally on your device that helps your application run more smoothly.
Tragically, information can get undermined whenever and cause application issues. To fix an issue with the Snapchat app, you need to clear the cache and data.
How to clear the Snapchat cache:
- At first, launch Snapchat on your device.
- Then, tap your Profile icon at the top left corner of your Snapchat screen.
- Next, click on the Settings button.
- After that, scroll down and tap Clear Cache.
- Eventually, click on Continue (Android) or Clear All (iOS) to clear Snapchat’s cache.
After clearing your app's cache, log back into Snapchat to see if your notifications are working.
Update Snapchat App
If you still don't receive certain notifications from Snapchat, try updating your app. This allows you to fix bugs in previous versions of your app or problems that may be caused by the bugs. Follow these steps to update your Snapchat app.
For Android
- To start with, open the Google Play Store application on your gadget.
- Then, at that point, tap the menu symbol in the upper left corner.
- Click MyApps & Games.
- Under Updates, look for Snapchat in the list of updates.
- If an update for Snapchat is available, click Update to download and install the update.
For iOS
- First, open the App Store app on your device.
- Click the profile symbol in the upper right.
- Then scroll down to see the latest updates.
- Search for Snapchat and click Update next to the Snapchat app to download and install the Snapchat update, if it's available.
Note: We strongly recommend that you turn on automatic updates for the most important apps you use on a regular basis, such as Snapchat After updating.
Snapchat, log back into your account to see if notifications are working properly. If not, try the next solution.
Uninstall And Reinstall Your Snapchat App
In the wake of attempting the above arrangements in general, on the off chance that you are as yet not getting Snapchat warnings, potential its establishment records have been debased during an update or while utilized. Reinstalling the app is the easiest solution to this problem.
To uninstall and reinstall the Snapchat app on your device, follow these steps:
On Android
- First, tap and hold Snapchat for a few seconds until you see the selection screen.
- Then click Uninstall to remove the app from your device.
- After uninstalling Snapchat, restart your device, go to the Play Store and reinstall Snapchat.
- First, tap Snapchat on the home screen and hold it down until you see the options screen.
- Then tap Remove App and follow the onscreen instructions to uninstall Snapchat.
- Once Snapchat has been uninstalled, go to the App Store and install it again.
Contact Snapchat Support
The above method will almost certainly solve the problem of not receiving Snapchat notifications. If you've tried all of the above solutions and nothing seems to work, the last resort is to contact Snapchat Support for help.
They certainly help you. You can contact them through the support page on their website.
Conclusion
As mentioned above, we've described some effective ways to help fix Snapchat notifications or sound issues on your phone (iPhone or Android). Hope to resolve the issue and be able to receive Snapchat notifications.
If you have any questions about Snapchat notification issues, please let us know in the comments. Or let us know if there is a solution for this error that is not on the list.
Thank you for reading
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